Thursday, April 30, 2009

Reducing Rework | Freightliner Custom Chassis

Located in Gaffney, South Carolina, Freightliner Custom Chassis is the leading manufacturer of diesel motorhome, walk-in van, commercial bus, and school bus chassis in North America. Freightliner custom-makes every chassis with high-precision machining and accurate assembly.

The requirements made by Freightliner’s customers are very critical to their success. Complex measurements such as frame flatness, tooling hole dimensions, wheel base centering, and tire run are all a part of Freightliner’s daily inspection routine. The tools used to perform these inspections included calipers, tape measures, and plumb bobs. Freightliner had been using these tools for years, but their Quality Action Team was looking for a way to improve their measurement processes in order to save time as well as reduce the cost of rework.One process that required special attention was at the assembly stations where each set of chassis rails is assembled. They discovered that one of the rails would contain a slight bow as a result of the manufacturing process. The Quality Team would then have to send the chassis back into the shop in order to make the necessary adjustments, which lost Freightliner a lot of time and money.

So what did they do?

Trae Humphries, a member of the Quality Action Team, saw an on-site demonstration of the FARO Laser Tracker and quickly realized the benefits they would receive by implementing this system. The daily inspections performed using the traditional tools would typically take half a day to complete. With the Laser Tracker, the measurements could be taken in approximately 15 minutes.“In the past, there was no way we could have done more than one measurement in a day, and now we are able to perform multiple measurements in multiple environments across the production floor,” Humphries said.By using the FARO Tracker they were also able to discover what was causing the bow in the chassis rails. In less than 10 minutes, the Quality Team determined that the pins in the assembly fixture were causing the slight twist. The Tracker calculated that the pins were off by 5 millimeters, and was then used to properly re-align the pins. The FARO Tracker’s accuracy ensured that every adjustment was done exactly to specification.

As a result of implementing the FARO Laser Tracker into their operations, Freightliner saved not only hours in inspection time, but also approximately $280,000 per year in rework costs.“We were just blown away at how accurate, quick, and efficient the tool is,” said Humphries. “I encourage anybody to at least give it a shot, and I can promise you that if your needs are as critical as ours, the machine will more than pay for itself.

Want to see the full story? Watch the video here.

Tuesday, April 28, 2009

FARO Offers Technology Test Drive

Hoping "to help get the manufacturing process moving again," we have unveiled a Technology Test Drive program in an effort to put 3D measurement devices on customers' shop floors without capital expense. It is our goal to help businesses implement technology necessary to remain competitive during these difficult economic times.

How does it work?

We have made our entire line of portable 3D measurement and imaging devices available to customers over a four-month period for a monthly fee as low as $2,000 with 100 percent of that fee applied to the purchase at the end of the test drive, after which the test drive unit is replaced with a brand new one. As well, we include unlimited training throughout the test drive to assure that employees are able to fully integrate the technology into their business process. In the event the customer cannot fully justify the technology, they can simply return it at the end of the four months.

"Our regional managers have heard from customers throughout all industries that they need our technology to help win contracts, but without those orders they are hard-pressed to commit the resources to buy essential measurement tools," said FARO Technologies Senior Vice President & Managing Director for the Americas, David Morse. "Call it a Technology Test Drive or call it a risk-free program, but if we can help them be competitive and win as well as maintain essential contracts it is good for our customers, for FARO and certainly very good for the economy as a whole."

"We need to get the manufacturing process moving again," said Pete Edmonds, vice president of sales for the Americas Division. "We could have taken a different approach, but this is the fastest way to get critical technology in the hands of companies that are telling us they have to have these tools to continuously improve their products and processes. This program lets our customers bring in the technology they need, test it in a real-world application and then fully integrate the right solution into their process."

This game-changing new way of implementing 3D technology is offered exclusively from FARO. For more information on the FARO Technology Test Drive program visit
http://www.testdrive.faro.com/, call (888) 660-0146 (toll free) or (407) 562-5179 (local).